Cancellation policy
Welcome to our Subscribe and Save program, designed to make your shopping experience hassle-free and convenient. Here's how our subscription service works and the terms that apply:
Subscription process:
With Subscribe and Save, we've streamlined the purchasing process for our valued customers, ensuring that your favourite products are delivered right to your doorstep without any additional effort on your part.
Eligibility and benefits:
To enrol in our Subscribe and Save program, a minimum of 3 bottles is required for each subscription. This commitment spans across two subscription payment cycles. As a benefit, you'll enjoy a discount as you choose on each bottle of cordial based on the time frame you decide.
Managing your subscription:
We empower you to stay in control of your hydration needs all year round. You have the flexibility to modify your order, switch between flavours, update payment methods, delivery information, or even cancel your subscription. Our user-friendly login page makes these adjustments effortless.
Cancellation process:
Should you choose to cancel your subscription, we respect your decision. Cancelling is straightforward process. Simply navigate to the login page, access your subscription settings, and follow the cancellations steps outlined.
Terms and conditions:
* To be eligible for subscription benefits, you commit to a minimum of 3 bottles over two payment cycles.
* You will receive a discount on each subscribed bottle.
* Subscriptions can be modified, flavour-switched, or cancelled at any time via the user-friendly login page.
* Cancellations made within the terms will not incur any additional charges.
* Cancellations made outside of the terms will require payment equivalent to the cost of a one-time order, covering both product and delivery charges.
At our core, we prioritise your satisfaction and convenience. We appreciate your loyalty to our brand and are here to assist you every step of the way.
Thank you for choosing Roar cordial for your hydration needs.